Payment Policy
Last Updated: June 13, 2026
At Saucer Optics®, we strive to provide you with a convenient, secure, and flexible payment experience. Below you will find the payment methods we accept, how payment processing works, and important information regarding billing, currency, and payment security.
1. Accepted Payment Methods
We currently accept the following payment methods for all orders placed on our website:
- PayPal
We may add or remove payment methods from time to time. The available options at checkout represent our current accepted methods.
2. Payment Processing & Authorization
Payment is collected at the time your order is placed. Depending on your payment method or financial institution, you may see a temporary authorization hold on your account. This hold is typically released within a few business days if the order is not yet completed or shipped.
If we are unable to process your payment for any reason (e.g., insufficient funds, incorrect billing information, or suspected fraud), your order may be automatically canceled. We will notify you via email if payment authorization fails.
3. Billing Information
To ensure successful payment processing, the billing name, address, and phone number you provide must exactly match the information on file with your credit card issuer or payment provider. Any mismatch may result in a delay, an authorization failure, or automatic cancellation of your order.
We reserve the right to verify your billing information and may contact you for additional verification before processing certain orders.
4. Currency
All prices displayed on our website and all transactions are processed in United States Dollars (USD).
If you are shopping from a country outside of the United States, your bank or payment provider may apply a currency conversion fee or foreign transaction fee. Saucer Optics® is not responsible for any such fees. Please check with your financial institution before placing an order.
5. Payment Security
All payment transactions on our website are secured using industry-standard encryption and Secure Sockets Layer (SSL) technology. For more details, please review our Secure Shopping Guarantee.
We do not store your full credit card numbers on our servers. Payment processing is handled exclusively through PCI DSS compliant payment gateways, ensuring that your sensitive financial information remains protected.
6. Payment Failed or Declined
If your payment is declined, please double-check that all billing information is entered correctly. You may also try using a different payment method or contacting your bank or card issuer to resolve any holds or restrictions on your account.
If the issue persists, please contact us at support@sauceroptics.com, and we will do our best to assist you.
7. Contact Us
If you have any questions regarding payment methods, billing, or security, please contact us:
Email: support@sauceroptics.com
Phone: +86 17063091585
Company: Unit G1167, Room 4, 3/F, Bldg 1, Phase 3, International Enterprise Center, No. 1 Special Guanggu Ave, Donghu High-tech Development Zone, Wuhan, Hubei 430000, China
Mon. - Fri.: 08:00 AM - 08:00 PM (GMT+8)
Sat. - Sun.: 10:00 AM - 06:00 PM (GMT+8)
